Privacy Policy

Effective Date: 3rd September 2026

Taj Event respects your privacy and is committed to protecting the personal information you provide while using our website and services.

This Privacy Policy explains how we collect, use and protect your information.

1. Information We Collect

When you contact us, request a quotation, make an enquiry or book a service, we may collect information such as:

  • Name
  • Mobile number
  • Email address
  • Event or tour requirements
  • Event date and venue
  • Number of guests or participants
  • Billing and payment information
  • Any other information voluntarily provided by you

2. How We Use Your Information

We may use your information to:

  • Respond to enquiries
  • Prepare quotations and proposals
  • Plan and deliver event services
  • Process bookings and payments
  • Coordinate with relevant service providers
  • Provide customer support
  • Send important booking or service updates
  • Improve our services and website
  • Send promotional communications where permitted

3. WhatsApp & Communication

If you contact Taj Event through WhatsApp, phone, email or other communication channels, we may use the information provided to respond to your enquiry and manage your booking.

4. Sharing of Information

We do not sell or rent your personal information.

Where necessary to provide our services, certain information may be shared with trusted service providers such as venues, caterers, transportation providers, decorators, photographers or other vendors involved in your event or tour.

We may also disclose information where required by applicable law or legal authorities.

5. Payment Information

Payments may be processed through third-party payment gateways or financial institutions. Taj Event does not intend to store complete debit card, credit card, banking passwords or other sensitive payment credentials on its own servers.

6. Data Security

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, misuse, alteration or disclosure.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

7. Cookies

Our website may use cookies or similar technologies to improve website functionality, understand visitor behaviour and enhance the user experience.

You may adjust cookie settings through your browser.

8. Third-Party Websites

Our website may contain links to third-party websites or services. Taj Event is not responsible for the privacy practices or content of those external websites.

9. Children’s Privacy

Our website and services are not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent.

10. Your Rights

Subject to applicable law, you may contact us to request access to, correction of or deletion of personal information that we hold about you.

11. Policy Updates

Taj Event may update this Privacy Policy from time to time. Any changes will be published on this page with the revised effective date.

12. Contact Us

For questions regarding this Privacy Policy or your personal information, please contact Taj Event through the contact details provided on our website.